I am writing to express my unease about a service provided by your company. I took the car 310, Balut (patent FFN 259) on Wednesday February 17 in Villazón.
The trip was only mishaps. I sold a service that supposedly left at 10 am, but ended up leaving at 11.30. The procedure at the border did the passengers, when in fact we were told that not going to have to get off the mic because that would make it the stewardess.
When we got off the bus, I stole that had mineral water to drink. I note that at that time the only ones who had access to the bus were the driver and attendant.
Clara, the flight attendant tried to "asshole" to a passenger who was delayed in a formality at the border. By asshole, literally. A rude.
The driver, in the complaint by the non-functioning air conditioning, threatened that when I fix would put very strong at night and warned: "Rather than following anyone complain about the cold." The same was reached with the broken air Villazón the day before and that there no one could cope.
traveled without air until 19, when we were down in San Salvador de Jujuy. There we took nearly three hours. We went out at 21.45.
The arrival was scheduled for Thursday morning. As this did not happen, we had to stop for lunch at a plowman in Santa Fe Obviously, the costs were borne by the passengers. We arrived at 19.15 Liniers.
never Balut traveled, but I'm responsible for disseminating that is a bad company. And hopefully at some point may have a chance at work to spread the bad service they provide and who are so many more people to know.
My discomfort for with you is total. And I want you to know that I will send this letter to consumer protection, because I sold something that did not meet at all. I hope to do justice.
Atte.
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